Cancellation

Evolving Spirit requires services paid in full prior to appointment confirmation. Payments are made via credit card or other pre-payment applications. Confirmation of appointment will not occur until payment has been received. Clients who fail to show or call to cancel an appointment, will not be given a refund. Clients who call within 24-hours’ notice of the scheduled appointment time will be issued a credit for a rescheduled date. However, if I need to cancel any appointment with less than 24 hours’ notice, a full refund/credit will be issued.

Tardiness

A brief consultation occurs prior to any service so it is imperative that you arrive on time. Appointment times will not extend beyond the scheduled appointment time. In the event of an emergency please call the office. 

Illness

Massage/bodywork is not appropriate care for infectious or contagious illness. Please cancel your appointment as soon as you are aware of an infectious or contagious condition. If it is within the 24-hour notice period, the appointment will be rescheduled with a credit. 

Client Rights

At any time during a service, clients have a right to refuse and/or stop any service. Client may request a change in pressure, music, or bodywork methods. Evolving Spirit is committed to providing a safe and nurturing environment at all times. 

Professional Atmosphere/Scope of Practice

Requests or suggestion of any activity of a sexual nature will not be tolerated. Any solicitation will promptly end the session and be reported to the appropriate authorities. 

The breast and genital areas will not be massaged under any circumstances. Clients will remain properly draped at all times. Disrobing will only occur when I have left the room. 

As a member of the Association of Bodyworkers and Massage Professionals and the State of Delaware Massage and Bodywork Board, I follow all state rules and regulations. As a Certified Massage Technician and Reiki Practitioner, I do not diagnose or prescribe for medical conditions nor am I allowed to provide treatment for a specific condition. I am required to refer you for diagnosis and to follow recommendations of your physician.

Privacy

No information about any client will be discussed or shared with any third party without written consent of the client or parent/guardian if the client is under 18. Health Insurance Portability and Accountability Act of 1996(HIPAA) notice and Privacy Policies information is kept on file in the office. Notice of Privacy Policy/HIPPA Release form with client signature is required prior to release of any information.

Nov 18